TrueTrackedTrueTracked
Source
Shopify+TrueTracked

Attribution and conversion tracking for Shopify

A native Shopify app that captures storefront and checkout events, syncs every order automatically, and ties each one back to the ad that drove it.

Once it is live, you can ask your store data questions in Claude or ChatGPT.

Shopify App Store
Built for Shopify

Get TrueTracked from the Shopify App Store

Install our official Shopify app, then follow two short steps in your Shopify admin. First-party tracking, server-side conversions, and order attribution are wired up without a single code edit or a developer.

  • No code edits
  • 14-day free trial on every paid plan
  • Automatic order sync
  • Cancel anytime

What you get

Zero-code storefront tracking

The app embed picks up views and cart activity with full product and customer detail already attached. Nothing is added to your theme files.

Orders sync themselves

The app connects to your orders at install. Every sale arrives complete with its line items, discounts, tax, shipping, and currency, with nothing for you to set up.

Profit, not just revenue

Cost of goods syncs from your Shopify product catalog, so every order carries gross profit next to its revenue.

Attribution that survives Shop Pay

Shop Pay and similar one-tap checkouts skip the normal flow entirely. TrueTracked matches those sales on the shopper's cart, so they are still credited to the right ad.

What gets tracked

Everything a shopper does, from the first page view through to the completed order. Tracking runs on your storefront and inside Shopify's checkout, and every order is confirmed against Shopify itself, so an ad blocker or a closed tab cannot cost you the sale.

  • Page views
  • Product views
  • Collection views
  • Cart views
  • Searches
  • Add to cart
  • Remove from cart
  • Checkout started
  • Address entered
  • Shipping selected
  • Payment details entered
  • Purchases
  • Orders, with line items and discounts
  • Tax, shipping and currency
  • New versus returning customers
  • Cost of goods and gross profit

How Shopify orders get attributed

Every sale is matched back to the visit that produced it, including Shop Pay and other one-tap checkouts that never touch the normal checkout flow.

When the visit itself was missed, TrueTracked recognises the customer by their account, email, or phone, and falls back to the landing page Shopify recorded against the order. It only ever fills gaps, never overwrites something already captured.

Shopify
Shopify
TrueTracked
Meta
Meta
Google Ads
TikTok
TikTok

Set up Shopify in four steps

  1. 1

    Install from the Shopify App Store

    Approve the permissions, choose which workspace owns the store, and pick a plan.

  2. 2

    Turn on the app embed

    In the theme editor, open App embeds, toggle TrueTracked Tracking on, and save.

  3. 3

    Add the checkout pixel

    In Settings, Customer events, add a custom pixel, set Permission to "Not required", paste the snippet TrueTracked gives you, and save.

  4. 4

    Place a test order

    Confirm it appears in your dashboard with its source attached.

Full walkthrough: Shopify installation guide →

Shopify integration FAQ

How the Shopify app behaves once it is installed. Still unsure? Reach out and we will give you a straight answer.

No. The first step is a toggle in Shopify's theme editor, and the second is pasting a snippet into Shopify's own Customer Events screen. No theme files are edited, and there is nothing to add to checkout.liquid or Additional Scripts.

No. Tracking runs on Customer Events, which every Shopify plan includes. There is no checkout extensibility requirement and no plan gate.

Yes. One-tap checkouts skip the normal checkout flow, so there is no checkout to match against. TrueTracked matches those sales using the shopper's cart instead, which it has already seen while they were browsing.

Cost of goods comes across from your Shopify product catalog, so every sale shows gross profit next to its revenue rather than revenue alone. That product data is Shopify's own, which is why this is available here and not everywhere.

Yes. Several Shopify stores can report into one workspace, each with its own install.

Tracking stops for that store. If it is the store your subscription is billed through, the Shopify charge is cancelled as well. Any other stores you have connected keep tracking.

Related integrations

Where Shopify data gets sent

Other sources

Connections

Get started

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